Step 3: Lodge the VISA Application

Lodgement of the Visa Application involves the submission of the Completed Visa Application Form and all required supporting documents together with the enrollment of the applicant’s biometric data at the VIA Center.

Please note that setting an appointment to submit visa application is optional.Applicants may also go directly to our VIA Centers to lodge their applications.

The VIA Center is open Monday to Thursday from 8:00AM to 2:30PM and Fridays 8:00AM to 1:30PM.

* Effective 14 November 2013, the Embassy of Italy, Manila will implement a new visa procedure in compliance to implementation of the common EU visa policy. The new procedure is called VIS (Visa Information System) which will involve the collection of the visa applicants biometric data (10-digit finger scans and digital photograph). This will require all visa applicants to make a personal appearance at the VIA Centre to submit their visa applications.


1. Bring ORIGINALS and PHOTOCOPIES of ALL required documents

2. Bring both your original old and most recently issued passport

3. Photocopies of the first page and last page of both the old passport and most recently issued passport are required. Photocopies of previous visas and immigration stamps from countries previously visited are required.

4. Each applicant must have their own file. Please ensure that for Families with shared documents, you must provide individual copies of documents for each member.

5. Fill-up your application form accurately. Indicate “N/A” for items that are not applicable. Do not forget to affix your signature on the last box of the application form

6. Bring Originals and Photocopies of Bank certification(s) accompanied with account history in the form of either a passbook or statement of account.

7. Your application must be arranged in the following order upon time of submission:

  1. Passport
  2. Application form with picture
  3. Flight Booking
  4. Introduction Letter (optional)
  5. If invited by friends / relatives:

    (1) invitation letter (2) copy of proof of identity (3) proof of relationship

    Or If applicant will stay in hotel:
    (1) Hotel Booking

  6. Copy of Passport, visas and immigration stamps
  7. Proof of Occupation
  8. Proof of Economic Means
  9. Travel Health Insurance
  10. NSO documents

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

Latest Announcement

Interested applicants may contact the toll-free Call Center at (02)845 9215 for general inquiries and (02)845 9200 to book an appointment.

For all legalization -related inquiries, please contact 1909-101-3456.This service is available thru a toll call charge costing PHP 32.00 per minute excluding VAT and applicable NDD charges for calls made outside Metro Manila. Additional rates may apply for calls made through payphones, prepaid phone cards or mobile phones. Please check with your telephone provider for details. These numbers are accessible to calls made within the Philippines only.

Please note that setting an appointment to submit visa application is optional. Applicants may also go directly to our VIA Centers to lodge their applications.

Effective 27 February 2017, Customer Service Representatives are available Monday to Saturday, from 8:00AM to 6:00PM (Except during public holidays).

Latest Announcements

April 20, 2016

Please be informed that our Customer Service Appointment & Information System will undergo technical maintenance beginning 12:00AM April 23, 2016. The website will also be unavailable during this period. Regular service will resume on Monday, April 25, 2016 at 8:00AM

March 14, 2016


We are pleased to inform you that our PLDT Premium lines are now active. You may call the following premium lines to book an appointment: For PLDT/smart subscribers 1-909-101-4545 For Globe/Innove/Touchmobile subscribers 1-900-101-4545 Please note that this service is only available to all subscribers using NDD or IDD-enabled telephones with touch-tone features and applies to calls made from within the Philippines only. You can contact the call centre between 8:00 am to 6:00 pm from Monday thru Saturday. Please be informed that the call cost PHP 32.00 per minute exclusive of VAT and NDD/IDD charges for calls made outside Metro Manila, sufficient load is required in case of prepaid telephones. Thank you.